Power of Life Chiropractic and Holistic Health Privacy Policy

Effective date: November 1, 2026. Last updated: October 30, 2026.

1. Scope

Power of Life Chiropractic and Holistic Health (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through www.poweroflifehealth.com, our online forms, booking tools, patient communications, and other digital services (collectively, the “Site”). This Website Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices and rights available to you.

This policy covers information collected online and through electronic communications connected to the Site. Protected health information we create or receive while caring for you is also governed by our HIPAA Notice of Privacy Practices, which describes how we use and disclose your health information and your rights under federal and Minnesota law.

2. Information We Collect

Depending on how you use the Site and our services, we may collect:

Contact and identifying details, such as your name, mailing address, email address, phone number, date of birth, and emergency contact information.
Appointment and intake information, such as preferred dates and times, reason for your visit, how you heard about us, symptoms, health history, accident details, pregnancy status, and insurance or claim information.
Health information you submit through intake forms, booking tools, or messages to the clinic in connection with your care.
Payment and billing information, such as billing address and payer or claim details. Card payments are handled by our payment processors; we do not store full card numbers on the Site.
Preferences and feedback, such as your ZIP code, communication preferences, services you are interested in, and survey responses.
Technical and usage information, such as IP address, browser type, device type, pages visited, referring websites, and information collected by cookies and similar tools.
Your consent records, including whether you agreed to receive appointment reminders, newsletters, or text messages.

3. How We Collect Information

We collect information directly from you when you complete a contact form, book an appointment, fill out intake paperwork, email or text us, call the clinic, make a payment, or respond to a survey. We collect some information automatically through cookies and analytics tools when you browse the Site. We may also receive information from another provider, an insurer, or a person you have authorized to share information with us.

4. How We Use Information

We use the information we collect to:

Respond to your questions, schedule appointments, and process intake paperwork.
Provide, coordinate, and bill for your care.
Verify insurance coverage, process payments and claims, and maintain accurate records.
Send appointment reminders, follow-up instructions, and other service messages.
Send newsletters, wellness content, or offers when you have agreed to receive them.
Operate, secure, and improve the Site and our services.
Meet our legal, regulatory, licensing, and professional obligations.

We never require you to agree to marketing messages in order to receive care.

5. HIPAA, Minnesota Health Records, and Your Health Information

Power of Life Chiropractic and Holistic Health is a health care provider covered by the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (“PHI”) that we collect, create, receive, maintain, or transmit is protected under HIPAA and the Minnesota Health Records Act. Our HIPAA Notice of Privacy Practices explains in detail how we use and disclose PHI and your rights regarding it. Where this Website Privacy Policy and the HIPAA Notice of Privacy Practices both apply, the HIPAA Notice of Privacy Practices controls for PHI.

Minnesota law gives patients additional protections. In general, we obtain your signed consent before releasing your health records to others, except where Minnesota law allows release without consent, such as in a medical emergency.

Please do not send urgent or highly sensitive medical information through the Site’s general contact form or by regular email. Call the clinic at (952) 443-9000 instead.

6. Cookies, Analytics, and Online Tracking

The Site uses cookies and similar tools to keep the Site working, remember your preferences, understand which pages visitors use, and improve our content. Analytics tools collect general information about how visitors use the Site, such as pages viewed and time on the Site.

We do not use advertising or retargeting pixels on pages where you book appointments, complete intake forms, or submit health information.

Most browsers let you accept, block, or delete cookies. Blocking cookies may affect how some parts of the Site work.

7. Text Messages, Email, Phone Calls, and Marketing Preferences

If you give us your mobile number, email address, or phone number, we may use it to send appointment reminders, intake requests, follow-up instructions, billing messages, and practice updates. With your consent, we may also send newsletters, wellness content, and special offers.

You can opt out of marketing messages at any time by using the unsubscribe link in an email, replying STOP to a text message, or contacting frontdesk@poweroflifehealth.com. Message and data rates may apply to text messages. Email and text messages can be intercepted or delayed, so please do not use them for emergencies.

8. When We Share Information

Power of Life Chiropractic and Holistic Health does not sell personal information or protected health information. We share information only as needed for the following purposes:

With our doctors, staff, and contractors who need it to do their jobs.
With service providers that help us run the clinic and the Site, such as scheduling, electronic health record, secure form, payment, IT, email, and text message providers. When these providers handle PHI, they sign Business Associate Agreements that require them to protect it.
With insurers, payers, and billing companies involved in payment for your care, as permitted by law.
With another provider, caregiver, or person involved in your care, with your consent or as permitted by law.
With government agencies, courts, or law enforcement when required by law.
As part of a sale, merger, or transfer of the practice, subject to the same privacy protections.

9. Third-Party Links and Embedded Features

The Site may link to or include features from other companies, such as maps, videos, review platforms, online booking, payment portals, and social media. When you use these features or leave our Site, the other company’s privacy policy and terms apply. We are not responsible for the privacy practices of third-party websites or services.

10. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. These include limiting access to staff who need it, secure vendors, staff privacy training, and secure disposal of records. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.

11. Retention and Destruction

We keep information only as long as we need it for the purposes described in this policy and as required by law. We keep written chiropractic records for at least seven years after your last visit and x-rays for at least four years, consistent with Minnesota’s chiropractic recordkeeping law (Minn. Stat. § 148.10), and longer when another law or an open claim requires it. Website inquiries that do not become part of a patient record are deleted when they are no longer needed. When we no longer need information, we securely destroy, delete, or de-identify it.

12. Your Rights and Choices

Depending on the information involved, you have the following rights:

Request access to, or a copy of, your health records. Under Minnesota law, we provide copies within 30 days of your written request, and any copy fees are limited by law.
Ask us to correct information you believe is inaccurate or incomplete.
Ask us to limit how we use or share your health information, or to contact you in a specific way.
Withdraw a consent you have given us, in writing, for future uses.
Opt out of marketing messages at any time.
Manage cookies through your browser settings.

Your rights regarding PHI are described in full in our HIPAA Notice of Privacy Practices. To make a request or ask a privacy question, contact Dr. Nathan Servey, D.C., at frontdesk@poweroflifehealth.com or (952) 443-9000, or send a message through our Contact Us page. We may need to verify your identity before responding.

13. Minors and Representatives

When we care for minors or dependents, we may collect and share information through a parent, legal guardian, personal representative, or other authorized person as permitted by law. Access rights may depend on the patient’s age, custody arrangements, and the type of care provided.

The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without a parent’s consent.

14. Changes to This Policy

We may update this Website Privacy Policy from time to time. When we do, we will post the revised policy on www.poweroflifehealth.com and update the effective date at the top of this page. If we make significant changes, we may also notify you by other means.

15. Contact Us

If you have questions about this Website Privacy Policy or our privacy practices, please contact:

Dr. Nathan Servey, D.C.

Power of Life Chiropractic and Holistic Health

1700 Stieger Lake Ln, Victoria, MN 55386

Phone: (952) 443-9000

Email: frontdesk@poweroflifehealth.com

Online: Contact Us page